Meet Our People

I perform accounting functions that relate directly to our participation loans, Auto Loans and Leases, Pay-by-Phone, and many others. I also submit quarterly and annual financial reports, and assist others in my department with NCUA reports. In other words, I do the stuff that makes all the ladies swoon, and all the guys wish they were me. It’s fulfilling, inasmuch that without the information I help compile, no one would know how the Credit Union is doing! The enjoyment comes from the ever-changing (and challenging) situations that invariably arise.

I’m a Financial Services Consultant at the Henderson, NV branch. I’m happy to assist our members with their financial needs. Members are sometimes unaware of the help we offer to consolidate debt, especially in these times when many were affected by the pandemic. It’s truly rewarding to see members who’ve experienced some financial challenges in the past being able to improve their lives with the services we offer.

The work I do in my department ranges from taking calls from our team members to fixing a computer or network issue. I provide network support, answer, evaluate and prioritize incoming phone calls, email, and in-person requests for assistance from users.

My official title is Sr. Loan Processor and as the title suggests, I process various types of consumer, real estate and business loans. I immensely enjoy what I do because it has meaning and purpose. When we do our jobs well, our members benefit by way of taking advantage of our many loan products designed to improve the financial lives of our valued members.

I love what I do as a Financial Services Consultant! What I enjoy most is helping members save money by helping them to refinance or consolidate their high interest rate loans. I also take care of members opening new accounts and any account maintenance. I find my position very fulfilling.

I’m one of the Supervisors in the Member Care Center. I assist with the day-to-day activities within the department. Every day brings a new challenge as we help with a multitude of inquiries. This position allows me to interact with members as well as lead a team of Member Care Consultants.

I love the work I get to do! I enjoy teaching, counseling and building relationships with our members, partners and local communities.

I manage the Collections department and I oversee all matters including delinquent shares and loans, repossessions, bankruptcies, decedent accounts, charge offs, etc.

I’m the in-house graphic and web designer. I design the marketing collateral like posters, brochures, signage, corporate website, Online and Mobile Banking... pretty much everything, even the debit and credit cards our members use.

I’m a Senior Financial Services Consultant at the Boyle Heights Branch.