Meet Our People

I manage the Collections department and I oversee all matters including delinquent shares and loans, repossessions, bankruptcies, decedent accounts, charge offs, etc.

I’m the in-house graphic and web designer. I design the marketing collateral like posters, brochures, signage, corporate website, Online and Mobile Banking... pretty much everything, even the debit and credit cards our members use.

I’m a Senior Financial Services Consultant at the Boyle Heights Branch.

My job is to look over all consumer loans before funding.

I’m the Manager of the Electronic Services Department, overseeing the day to day operations of Item Processing and Card Services.

My title is Collector II, but I do much more than just collect, especially now with the pandemic still going on.

I oversee the Loan Services team, which covers funding, loan servicing, as well as DMV. I have been in Consumer Lending since 2007 and I really love what I do.
 

My role requires a lot of monitoring and reporting. I work with all of the branches as well as several back office departments. I feel like my role is unique in that it allows me to learn the inner workings of departments that other team members don't get to experience.

I assist the branch in meeting goals by generating new business through in-branch selling, out-bound calls, developing new partnerships, and ultimately providing superior customer service to every member by utilizing my expertise and product knowledge I've gained through my banking experience.

I work with the Human Resources team. My favorite part of my role is helping out the new hires. It's a privilege to give people the good news that they were picked for a position.